How matching system works in JetBot?
Fundamental Meaning: Matches the user expressions in the training set and the incoming messages based on the word-based similarity ratio.
Machine Learning: Uses Natural Language Processing and Algorithmic probability. The system reads the full user input and carefully analyses it. The matching strength depends on the confidence score user setup.
Bonus*: Apart from the two meaning systems described above, there is also an exact match provider, which we call keywords. When keywords are applied, the relevant intent matches the specified expression 100%. It should be used with caution as it can negatively affect other intents.