- Assign a conversation to a different agent
- Bir konuşmayı başka bir temsilciye atama
- How to block a user / visitor?
- How to set up Business Hours in Jetlink?
- Kayıtlı Cevap Kategorileri/Favorileri
- Konuşma Etiketleri
- Otomatik Temsilci Bekleme Mesajı
- Saved Replies Categories/Favorites
- Using saved replies in conversations
- Varsayılan (Default) Temsilci İkonu
Agent productivity
Account settings
- How do I change my account password?
- How do I change my Timezone?
- Activating/Deactivating Chatbot During Business Hours
- Chat Notification Sound On/Off
- Compliance with the General Data Protection Regulation
- How do I change my dashboard language?
- How do I change my notification preferences?
- How do I set or update my profile details on Jetlink?
- How to Change Web Chat Fonts on Jetlink?
- Karşılama Mesajı
Team members
Reports
- Çözümleme Kategorisi Raporları
- Customizable Dashboard
- Haftalık ve Aylık Otomatik Rapor Gönderimi
- Ham Veri raporu
- How do I categorize incoming conversations? (Resolve categories)
- Kullanıcı İfadesi Sayısı Raporu
- Niyet Mesaj Kayıtları Raporu
- Özelleştirilebilir Anasayfa
- Raw Data / Ham Veri Raporu Başlıkları
- Raw Data Report Headers
Integrations
Chat
- Activating/Deactivating Chatbot During Business Hours
- Aktif Avatar İmajı
- Assign a conversation to a different agent
- Assigning a conversation to another agent
- Attaching images and files in conversations
- Bir konuşmayı başka bir temsilciye atama
- Chat Notification Sound On/Off
- Chatbot Human Takeover Action
- Chatbot Temsilci Aktarım Aksiyonu
- Chatbotu Mesai Saatlerine Göre Aktif/Pasif Duruma Getirme
Getting started with Jetlink
- Customizing the appearance of your web messenger
- Chat Notification Sound On/Off
- Chatbotu Mesai Saatlerine Göre Aktif/Pasif Duruma Getirme
- Değerlendirme Takip Mesajı
- Follow-up Message for Received Ratings
- GTM (Google Tag Manager) Entegrasyonu
- Hiding Jetlink web messenger for visitors (Showing to users only)
- How can I install Web messenger to my website?
- How can you collect visitors' contact information on Jetlink?
- How do I connect Slack workspace to Jetlink?
Pricing
Artificial Intelligence
- Akıllı Niyet Oluşturucu
- Çoklu Niyet Önerme
- How can you collect visitors' contact information on Jetlink?
- How confidence level works?
- How do I connect Slack workspace to Jetlink?
- How JetBot notifies customer service agents in fallback scenarios?
- How matching system works in JetBot? (Machine Learning)
- How to Create Follow-Up Intent?
- How to set up Business Hours in Jetlink?
- How to use Input Feature?