With the help of saved replies categories/favorites, you can categorize and favorite your saved replies in conversation screens for ease of use.
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Step 1: To create saved replies categories, first go to the Settings page.
Step 2: Click on the Saved Replies tab located on the settings page.
Step 3: On the Saved Replies page, click on the Edit tab for your replies.
Step 4: In the opened saved replies editing section, you can define a new category or select and add an already created category.
Step 5: You can also create favorite replies by clicking the ❤ symbol on the replies found on the Saved Replies page.
Step 6: After entering the conversation screen, you can see the categories you created by clicking on the response symbol in any conversation.
You can view your favorite replies by selecting the category title they belong to and then reviewing the saved replies that appear.
Step 7: Select any saved reply you desire to send your messages.