Agent productivity
Account settings
- How do I change my account password?
- How do I change my Timezone?
- Activating/Deactivating Chatbot During Business Hours
- Chat Notification Sound On/Off
- Compliance with the General Data Protection Regulation
- How do I change my dashboard language?
- How do I change my notification preferences?
- How do I set or update my profile details on Jetlink?
- Sohbet Bildirim Sesi Açma/Kapama
- What are the roles for team members on Jetlink?
Team members
Reports
- Ham Veri raporu
- How do I categorize incoming conversations? (Resolve categories)
- Kullanıcı İfadesi Sayısı Raporu
- Niyet Mesaj Kayıtları Raporu
- Temsilciye Aktarım Raporu
- UTM link üretme özelliği ile chatbot'tan yönlendirilen sayfa bazlı trafiği takip edin
- Varlık (Entity) Raporu
- “User Say” Count Report
Integrations
Chat
- Activating/Deactivating Chatbot During Business Hours
- Aktif Avatar İmajı
- Assigning a conversation to another agent
- Attaching images and files in conversations
- Chat Notification Sound On/Off
- Chatbotu Mesai Saatlerine Göre Aktif/Pasif Duruma Getirme
- How can I find if a user/visitors has read my message?
- How can you collect visitors' contact information on Jetlink?
- How to end (resolve) a conversation?
- Otomatik Çözümleme
Getting started with Jetlink
- Customizing the appearance of your web messenger
- Chat Notification Sound On/Off
- Chatbotu Mesai Saatlerine Göre Aktif/Pasif Duruma Getirme
- Hiding Jetlink web messenger for visitors (Showing to users only)
- How can I install Web messenger to my website?
- How can you collect visitors' contact information on Jetlink?
- How do I connect Slack workspace to Jetlink?
- How to set up Business Hours in Jetlink?
- Instagram integration
- Intent based confidence level
Pricing
Artificial Intelligence
- How can you collect visitors' contact information on Jetlink?
- How confidence level works?
- How do I connect Slack workspace to Jetlink?
- How JetBot notifies customer service agents in fallback scenarios?
- How matching system works in JetBot? (Machine Learning)
- How to set up Business Hours in Jetlink?
- How to use JetBot Webhooks with your own back-end integrations
- How you can send back a message to the user by Jetlink NLU API
- İnput özelliği
- Intent based confidence level